Do you offer gift packaging options?

Yes, we offer elegant gift packaging options for all our jewelry pieces. You can select the gift packaging option at checkout to add a special touch to your purchase.

Can I make changes to my order after it has been placed?

We strive to process orders quickly, but if you need to make changes, please contact us immediately. We will do our best to accommodate your request if the order has not yet been shipped.

How can I find the right size for rings or bracelets?

We provide a detailed sizing guide on our website to help you find the perfect fit. If you're still unsure, feel free to reach out to our customer service team for assistance.

What should I do if my jewelry needs repairs?

We offer repair services for our jewelry. If your piece needs repair, please contact our customer service team with details of the issue, and we'll guide you through the repair process.

Are your gemstones and metals certified?

Yes, our gemstones and metals are certified to meet high-quality standards. We work with reputable suppliers to ensure the authenticity and ethical sourcing of our materials.

How can I stay updated on new collections and special offers?

You can subscribe to our newsletter to receive updates on new collections, exclusive offers, and upcoming events. Follow us on social media for the latest news and behind-the-scenes looks.

What is your return policy?

We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange. Please visit our Returns page for more details.

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping rates and delivery times will be calculated at checkout based on your location.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment through our carrier's website.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

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